COMPLIANCE WITH THE RGPD 2018
VF – 28/05/2018
This privacy policy sets out and informs you of how Pays d’Aix Développement uses and protects the information you provide to us, if any, when you use this site accessible from the following URL: https://www.provence-pad.com
Please note that this privacy policy may be modified or completed at any time by Pays d’Aix Développement, in particular in order to comply with any legislative, regulatory, jurisprudential or technological evolution. In such a case, the date of the update will be clearly identified at the top of the present policy. These modifications are binding on the User as soon as they are put online. It is therefore advisable for the User to consult this privacy and cookie use policy regularly in order to be aware of any changes.
In general, you can visit the Pays d’Aix Développement website without communicating any personal information about yourself. In any case, you are in no way obliged to transmit this information to Pays d’Aix Développement.
Nevertheless, in the event of refusal, you may not be able to benefit from certain information or services that you have requested. In this respect, Pays d’Aix Développement may in some cases ask you to provide information about
Identification data (in particular name, first name, customer number)
Contact data (in particular postal or electronic address);
Usage data (in particular web pages visited, destinations called);
Connection data (in particular IP address of your computer, connection and usage logs);
Financial data (payment methods and history);
Commercial data (list of products and services you benefit from);
Location data;
Content data.
It is important that the information you provide is accurate and up to date and that you inform us without delay of any significant changes concerning you.
By providing this information, you expressly agree that it may be processed by Pays d’Aix Développement, for the purposes indicated in paragraph I-2 below “Purposes of processing”.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and with the French Data Protection Act of 6 January 1978 as amended, Pays d’Aix Développement informs you of the following points.
I-1. Identity of the data controller
The data controller is Pays d’Aix Développement, whose registered office is located at Les Patios de Forbin, 9bis, place John Rewald, 13100 Aix-en-Provence.
I-2. Purposes of the processing
Pays d’Aix Développement is likely to process your Personal Information:
a) In the context of the execution of a contract
Customer account management;
Identification and authentication of the customer or user;
Communications with the customer (technical and commercial assistance);
Management of pre-litigation, litigation and non-payment;
Management of rights and requests to exercise rights of individuals;
Provision and operation of services;
Hosting of customer or user data;
Administration and management of the network and services.
b) For legitimate interests or, where applicable, on the basis of your consent:
Fight against fraud and prevention of non-payment;
Enrichment and enhancement of the customer/prospect base;
Provision of localised content and personalised recommendations based on the analysis of usage;
Development of Pays d’Aix Développement or third party products and services and commercial prospecting;
Organisation of competitions;
Carrying out statistical studies, analyses and audience measurements;
Deployment and operation of the network;
Securing the network.
c) To ensure compliance with the legal and regulatory obligations in force
I-3. Recipients
Only Pays d’Aix Développement is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors that Pays d’Aix Développement may use.
I-4. Conservation period
We only keep your data for the time necessary to achieve the purposes mentioned above or to enable us to meet our legal obligations.
I-5. Security of your data
Pays d’Aix Développement has defined technical and organisational measures to protect your data in an appropriate manner according to their nature, the extent of the processing and their accessibility. These measures may include, for example, data encryption, access rights management, secure data flows, etc.
Respect for the security and protection of your data is mandatory for all our employees and our service providers.
II-1. Right of access and communication of data
You have the right to access your Personal Information, in writing only.
However, due to the obligation of security and confidentiality in the processing of personal data incumbent on Pays d’Aix Développement, you are informed that your request will be processed provided that you can prove your identity, in particular by producing a signed photocopy of your valid identity document.
Pays d’Aix Développement shall be entitled, if necessary, to oppose manifestly abusive requests (due to their number, repetitive or systematic nature).
To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in paragraph II-5 “Methods of exercise”, you will find a model letter to be sent to us on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr).
II-2. Right to rectify data
Under this right, the law entitles you to request the rectification, updating, blocking or deletion of data concerning you which may be inaccurate, erroneous, incomplete or obsolete.
You can also define general and specific directives concerning the fate of your personal data after your death. If necessary, the heirs of a deceased person can demand that the death of their relative be taken into account and/or that the necessary updates be made.
To help you in your approach, in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, by means of a written request to the postal address mentioned in point 1, you will find a model letter to be sent to us on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr).
II-3. Right of opposition
The exercise of this right is only possible in one of the following two situations:
When the exercise of this right is based on legitimate reasons; or
When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, in particular if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter to be sent to us on the website of the Commission Nationale Informatique et Libertés – CNIL (www.cnil.fr).
II-4. In the event of death
See paragraph II-2 “Right to rectify data”.
II-5. How to exercise your rights
You may exercise your rights at any time by sending a letter to
Agence de développement économique du Pays d’Aix – RGPD
Les Patios de Forbin
9bis, place John Rewald
13100 Aix-en-Provence
You must provide your name, first name and a copy of your identity card.
If you are not satisfied with our exchanges, you can contact the Commission Nationale de l’Informatique et des Libertés (CNIL) at the following address
CNIL – 3 place de Fontenoy – TSA 80715 – 75334 Paris cedex 07
II-6. Response time
Pays d’Aix Développement undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable timeframe which may not exceed one month from the date of receipt of your request.
II-7. Complaint to the competent authority
If you consider that Pays d’Aix Développement is not complying with its obligations with regard to your Personal Information, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL to which you can send a request electronically by visiting the CNIL website (www.cnil.fr).
When you first connect to the Pays d’Aix Développement website, you are warned by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called “cookies”. Our policy on the use of cookies allows you to better understand the measures we implement in terms of navigation on our website. In particular, it informs you about all the cookies present on our website, their purpose (see paragraph III-1.) and gives you the procedure for setting them (see paragraph III-2 c – “You have various tools for setting cookies”).
III-1. General information on cookies on the Pays d’Aix Développement website
Pays d’Aix Développement, as the publisher of this website, may place a cookie on the hard disk of your terminal (computer, tablet, mobile phone, etc.) in order to guarantee you a smooth and optimal browsing experience on our website.
Cookies” are small text files of limited size that enable us to recognise your computer, tablet or mobile phone in order to personalise the services we offer you.
The information collected through cookies does not in any way identify you by name. It is used exclusively for our own needs in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when Pays d’Aix Développement has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority empowered to know.
In order to better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Pays d’Aix Développement website, their name, their purpose as well as their retention period.
III-2. Configuration of your preferences on cookies
You can accept or refuse the deposit of cookies at any time
When you first connect to the Pays d’Aix Développement website, a banner briefly presenting information on the deposit of cookies and similar technologies appears at the top or bottom of your screen. This banner warns you that by continuing to browse the Pays d’Aix Développement website (by loading a new page or by clicking on various elements of the site for example), you are accepting the deposit of cookies on your terminal. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.
Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.
a) Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session identifier cookies, authentication cookies, load balancing session cookies and cookies for personalising your interface. These cookies are fully subject to this policy insofar as they are issued and managed by Pays d’Aix Développement.
b) Cookies requiring your prior consent
This requirement concerns cookies issued by third parties and which are qualified as “persistent” insofar as they remain in your terminal until they are deleted or their expiry date.
As such cookies are issued by third parties, their use and storage are subject to their own privacy policies. This family of cookies includes audience measurement cookies (to which Pays d’Aix Développement does not have recourse), advertising cookies (to which Pays d’Aix Développement does not have recourse) and social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the Pays d’Aix Développement website, in particular via a sharing application “button” depending on the social network concerned. Four types of social network sharing cookies are present on the Pays d’Aix Développement website.
c) You have various tools for configuring cookies
Most Internet browsers are configured by default so that the deposit of cookies is allowed. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or so that only some of the cookies are accepted or rejected depending on their sender.
CAUTION: We draw your attention to the fact that refusing to accept cookies on your terminal may nevertheless alter your user experience and your access to certain services or functions of this website. Pays d’Aix Développement declines all responsibility for the consequences linked to the deterioration of your browsing conditions which occur as a result of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences cannot constitute damage and you cannot claim any compensation for this.
Your browser also allows you to delete existing cookies on your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings do not affect your browsing experience, but you will lose all the benefits provided by the cookie.
d) Setting your Internet browser
Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, and for more information about cookie management tools, you can consult the CNIL website (www.cnil.fr).
